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The Client Services Assistant Coordinator (“CSAC”) will be responsible for providing administrative support for the client services team members as well as other departments when needed. CSAC will work in the Tampa, FL office. Duties will vary with business needs but will primarily consist of data entry, basic communications to shippers/clients, answering and directing phone traffic, creating, filing, scanning and reviewing paperwork.


  • Answer and direct phone traffic  Assist with setting up physical and virtual surveys  Facilitate information flow and orchestrate services working directly with coordinators, sales, project managers, operations, crew members, and clients to effectively plan and implement services  Receive, review, enter, and confirm project details, and services as requested by coordination team members  Manage data, spreadsheets, service agreements, and other documents  Document all details and communications relating to each shipment such as services, timelines, pricing, requests, changes, and client feedback  Generate crew/drivers paperwork for commercial, military, corporate, and COD shipments and ensure all necessary documents are included  Scan and file hard copies of shipment documents  Assist coordinators as needed with daily duties  Processing supporting documents for National Account, Military, Consumer and COD shipments.  Assist claims department with documentation and data entry as needed

Desired Skills

  • Top applicants will be skilled verbal and written communicators with excellent presentation, customer service, time management, and computer skills with experience providing support to a busy office environment.


40 - 8AM - 5PM

Salary (in USD)

$14 Per Hour

Apply for Seasonal - Client Services Assistant Coordinator - In Office Position
  • Contact Hiring Manager

    Dana Cacchione
    (813) 383-2113

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